Valley Regional Hospital
arrow
 
 

 

expand contract

 

Our Standards of Service

  1. Convenience: Our services and supports are accessible, comfortable, and easy for you to use.
  2. Communication: We keep you informed about what to expect in your treatment.
  3. Kindness: As healers, we show compassion, and empathy for you with sincerity, kindness, and sensitivity.
  4. Skill: In every interaction, we display utmost competence by having the skills, abilities, or equipment to perform the necessary service in a medically-safe environment.
  5. Courtesy: We treat you politely with dignity. We respect your needs and rights. 
  6. Trust: We are always ethical, honest, and trustworthy. We hold ourselves to the highest standards of professional decorum.  
  7. Reliability: We offer effective, efficient, and safe service. We are consistently accurate and dependable.
  8. Attentiveness: We are always willing, ready, committed, and responsive to your needs.
  9. Safety: We maintain a medically-safe environment and quality practices in care. We carefully protect confidential information, personal privacy, and patient rights.
  10. Comfort: Our physical environment is appealing, inviting, and welcoming.







 

 

 
243 Elm Street, Claremont, NH 03743 | Phone 603-542-7771 | info@vrh.org